This Upstream Forge privacy policy explains how we collect, use, and protect personal information when you contact us, book a free strategy consultation, or use this website. First, we keep requests practical and only ask for details that help us understand your business. Then, when sensitive commercial information is discussed, we can sign an NDA on day zero before deeper discovery begins.
Information we collect
We may collect your name, business name, email address, phone number, website, social media links, business address, and the type of consultation you expect from us. In addition, if you choose to share project notes, goals, or technical details, we use them only to respond to your enquiry and scope the right support.
How we use your information
We use your information to reply to enquiries, arrange a free strategy consultation, prepare a clear scope, provide agreed services, and maintain business records. However, we do not sell your personal information. Instead, we keep communication focused on the support you requested.
Confidentiality and day-zero NDAs
Your ideas are protected before we plan. Therefore, where a conversation includes sensitive commercial information, Upstream Forge can sign an NDA on day zero. As a result, you can discuss goals, numbers, systems, content ideas, and operational challenges with more confidence.
Your choices
You can ask us to update, correct, or delete your contact details where appropriate. Finally, if you have any privacy questions, please contact Upstream Forge and we will respond as clearly as possible. You can also read our Terms & Conditions for service scope, payment, and liability information.
For independent guidance about data protection rights in the UK, you can visit the Information Commissioner’s Office.